Legal
Privacy Policy
Effective October 13, 2026
This policy explains what SigilQR ("we") collects when you use sigilqr.com, why we collect it, and the choices you have. The short version: we collect what's needed to run an authenticity registry — account details, the items you register or claim, and scan activity — and we don't sell your data.
1. What we collect
- Account data — name, email, and a hashed password (we never store the password itself).
- Registry data — collections, collectibles, photos you upload, listings, orders, transfers, claims, and burn events.
- Scan data — when a signed QR is scanned we record that a verified scan occurred and when. Public passport pages can be viewed by anyone without an account.
- Messages & notifications — messages you send on-platform and notifications generated by activity on your account.
- Technical data — IP address and basic request logs, used for security and rate limiting; one essential session cookie (
sr_session) that keeps you signed in. See our Cookie Policy.
2. What we do NOT collect
- No advertising trackers, no analytics, no device fingerprinting, no cross-site tracking.
- No third-party scripts or fonts — every page asset is served from our own domain, so browsing doesn't send your IP address to anyone else.
- No payment card numbers — when card payments are enabled they are handled by Stripe on Stripe's systems.
- We do not sell or rent personal data. Ever.
3. How we use data
- To operate the registry: authenticate you, record provenance, display public passports, run the marketplace.
- To keep the Service safe: fraud prevention, abuse detection, rate limiting.
- To communicate: service emails about activity on your account (e.g. a purchase or transfer). We don't send marketing email without separate consent.
4. What is public
Passport pages, collection galleries, and marketplace listings are public by design — they show item details, provenance events, scan counts, and brand names. Your email is never shown publicly. Owner identity is not shown on public passports; on-platform names may be visible to members of the same brand workspace (e.g. in transfer history).
5. Service providers
We use a small set of processors to run the Service:
- Vercel — hosts the website; Render — hosts the API; Neon — hosts the database (all data encrypted in transit).
- Vercel Blob — stores uploaded product photos.
- Stripe (when card payments are enabled) — payment processing.
- Resend (when email is enabled) — delivers service emails.
6. Retention
Account data is kept while your account exists. Registry history (mint, claim, transfer, sale, and burn events) is retained as a permanent ledger, because deleting it would corrupt the provenance records of other users' items. If you delete your account (Settings → Delete account, or My Collection → Delete account), we remove or de-identify personal data not needed for that ledger or for legal obligations.
7. Your rights
Depending on where you live (e.g. GDPR/CCPA regions), you may have rights to access, correct, export, or delete your personal data, and to object to certain processing. You can delete your account yourself at any time — it takes effect immediately. For anything else, email webmaster@donlinestore.com and we'll respond within 30 days.
8. Security
Passwords are hashed with bcrypt; sessions use httpOnly cookies; QR signatures use per-item HMAC secrets; access to production systems is restricted. No system is perfectly secure — if we learn of a breach affecting your data we will notify you as required by law.
9. Children
SigilQR is not directed to children under 16. Sign-up requires confirming you are 16 or older, and we delete any account we learn belongs to a younger child.
Emails
We only send emails about activity on your account. Every email has an unsubscribe link that works in one click without signing in.
10. Changes & contact
We'll post any changes here and update the effective date. Questions or requests: webmaster@donlinestore.com.